How and why we charge service fees — and what they support.
We are a nonprofit organization committed to providing inclusive play opportunities, sensory tools, and caregiver wellness programs for families across Greater Sudbury. This policy explains how service fees are used to keep those programs accessible, high-quality, and financially stable.
To sustain our programs responsibly, Queenie's Toy Library may charge service fees for certain activities, events, or specialized offerings. These fees ensure that programs remain accessible, high-quality, and financially stable for every family we serve.
All fees collected are used exclusively to support the mission of Queenie's Toy Library. Revenue generated through services is reinvested into:
No portion of service fees is distributed as profit or personal income.
Queenie's Toy Library is committed to maintaining affordability and accessibility for all families. Fees are intentionally kept modest and transparent. When possible, the organization offers:
This ensures that financial circumstances never prevent a child from accessing supportive, sensory-friendly play.
Service fees will always be clearly communicated in advance through event materials, registration pages, and public announcements. Families and partners can expect full transparency regarding how fees support program sustainability and community impact.
Charging service fees is consistent with nonprofit regulations and sector best practices. Fees are permitted when they directly support the organization's charitable purpose and do not result in private benefit.
For inquiries regarding service fees or program accessibility, families and partners may contact: